Privacy Policy

Introduction

Kreamy Softwares, a trading name of Kreamy Innovative Software Solutions ("we," "our," or "us"), respects your privacy. This policy explains what information we collect and how we use it across our website, our consulting services, and our GPlus accounting software (together, the "Services"). By using the Services, you agree to the practices described here.

Information we collect

• • Information you give us — your name, email, phone number, and company details when you submit a contact form, request a quote, register for GPlus, or leave your details in our website chat assistant. The assistant answers common questions using a fixed set of answers in your browser; what you type is not sent to us unless you choose to submit your details, and then it is used only to respond to you.
• • Usage information — automatically collected data like IP address, browser type, and pages visited, gathered to understand how the site is used.
• • GPlus data — when you use GPlus, the software processes the business data you enter into it directly: invoices, customer records, and financial entries. This data is used solely to run and improve the software and is treated as confidential.
• • Cookies — used to support core site functionality. You can disable cookies in your browser, though some features may not work as intended.

How we use your information

We use the information we collect to operate our website and Services, respond to your inquiries, process GPlus licensing and renewals, send you service-related updates, improve our products, and meet our legal obligations.

How we share your information

We do not sell your personal information. We may share it with service providers who support our operations (such as hosting or email delivery), when legally required, or in connection with a business transfer such as a merger or acquisition.

Booking and messaging services

If you book a call through our scheduling page, your name, email and message are handled by Calendly under its own privacy notice. If you contact us on WhatsApp, the conversation is handled by WhatsApp under its own terms. We use the details only to respond to you.

Data security

We use reasonable administrative and technical safeguards to protect your information. No system is completely secure, and we can't guarantee absolute protection against every possible risk.

Data retention

We retain personal information only as long as necessary for the purposes described here, or as required by law. For GPlus users, data is retained for as long as your license is active, plus any period required for accounting or legal recordkeeping.

Your rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. Contact us using the details below to make a request.

Children's privacy

Our Services are not directed at children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy periodically. Changes will be posted here with an updated "Last updated" date.

Contact us

Questions about this policy can be sent to contact@kreamysoftwares.com or via our contact page.